Process Leader – Level 4
The Process Leader role forms a key operational activity for a business. In their daily work, an employee in this occupation interacts with a variety of departments. They are found in organisations with high volume manufacturing or advanced manufacturing processes in which large volumes of products are made in assembly, moulding, metal processing, chemical processing, pharmaceutical, textiles, food and drink, or similar processes.
They are also found in organisations with engineering operations or low volume manufacturing processes in which lower volumes of products are made in a bespoke or workshop type environment. The core knowledge, skills and behaviours of this apprenticeship are developed and demonstrated in a specific manufacturing context and are broadly transferable to other manufacturing sectors.
Those working in this role undertake and direct production activities and operations and deliver against core production Key Performance Indicators (KPIs). Process Leaders effectively lead and manage large teams as well as providing technical/specialist input and direction to their own team and to others. They are responsible for determining and managing budgets and resources, using core production KPIs as the basis of the continuous improvement cycle and undertake and manage quality resolutions. They also manage health, safety and environment within their area of responsibility, ensuring staff are compliant with all requirements and driving improvements and use project management tools to plan, organise and manage resources, monitor progress, identify risks and mitigation. They develop, build, and motivate team members as well as manage performance and industrial relations.
Effective communication is a core responsibility of the Process Leader role, whether this be communication corporate vision and strategy or using data and information to create compelling presentations and drive management decisions.
In their daily work, an employee in this occupation interacts with:
- Team leaders and their wider team
- Quality Managers
- Health and Safety Managers
- HR Managers
- Finance Managers
- Quality Improvement Manager
- Operational Directors
- Managing Director/CEO
Process Leaders act autonomously as part of a wider production team and are responsible for the delivery of core production KPIs, people, budgets, equipment, materials, supplies, health, safety, environment, and risk.
GCSE Grade C/4 in Maths and English. Or Functional Skills Level 2 in Maths and English.
Individuals who have not achieved Maths and English qualifications or those who do not have copies of their certificates will be required to complete Level 2 Functional Skills during their apprenticeship programme and prior to end point assessment.
You will study and evidence skills in the following areas:
- Work autonomously as part of a wider production team to undertake and direct production activities, plant operations, maintenance and performance against KPIs. Provide technical/specialist input and direction to own team and to others
- Manage resources effectively to ensure the efficient running of their department in line with organisational procedures and budgets
- Use KPIs as the basis of the continuous improvement cycle for quality, cost and volume, using lean, operational excellence and production improvement techniques
- Undertake and manage quality resolutions as well as volume problem resolution
- Manage health, safety and environment within their area of responsibility, ensuring staff are compliant with all requirements and driving improvements
- Use project management tools to plan, organise and manage resources, monitor progress, identify risks and mitigation
- Develop, build and motivate team members as manage performance and industrial relations to achieve production, quality and cost targets
- Provide clear direction and leadership to own team and others, giving open and honest feedback
- Build and maintain strong relationships across different disciplines, to ensure that the activities of functions such as HR, Purchasing, Planning, Finance focus on core production KPIs
- Lead the communication of corporate vision and strategy to own team. Use data/information to create compelling presentations and drive management decisions
Will I compete off-the-job training?
Apprentices need to:
- Complete a minimum of 6 hours a week (based on a 30+ hours a week contract) off-the job-training during the on-programme phase of their apprenticeship
How will I gain my apprenticeship?
On completion of this apprenticeship standard you will have demonstrated your professional skills and knowledge as a Process Leader. You will need to show that you have a strong set of supervisory skills, a solid knowledge of food/plant production line requirements and the ability to work with and lead others.
You will undertake an End Point Assessment.
This will consist of assessment through:
- scenario-based assessment,
- knowledge exam,
- phase tests,
- project work,
- portfolio evidence, with professional discussion, prior to undertaking End Point Assessment.