16-18
Computing and IT
Construction & Building Services
Creative & Visual Arts
Creative Media Production
Engineering & Automotive
Foundation Studies
National Citizen Service
SEND Provision
Apprenticeships
Accountancy & Bookkeeping
Business & Administration
Catering & Hospitality
Computing and IT
Construction & Building Services
Customer Service
Engineering & Automotive
Hair & Beauty
Health, Social Care & Early Years
University Level
Engineering & Automotive
Health, Social Care & Early Years
Sport & Public Services
Adult Learning
Access to Higher Education
Accountancy & Bookkeeping
Assessor Qualifications (TAQA)
Green Skills
Work in customer service involves assisting customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company's products or services. Customer service roles are essential across various industries, including retail, hospitality, finance, technology, and more. Professionals in this field play a crucial role in ensuring customer satisfaction, building brand loyalty, and contributing to the overall success of a company.
Student
Sam says... I had great support with my qualification from my assessor when I needed it and really enjoyed how the course focused on developing skills needed for working.