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Green Skills
Autocare Technician – Level 2
Workplaces include autocare or fast fit centres.
Autocare technicians are able to work as part of a team but also independently. They have strong problem-solving skills. Auto-care technician requires a unique combination of technical, retail and customer service skills. They carry out inspections of cars, car derived vans and light goods vehicles including electric or hydrogen powered vehicles for basic routine maintenance.
Autocare technicians inspect, remove and replace components on various vehicle systems. They are responsible for contributing to the maintenance of stock levels and replenishment activities when stock deliveries are received. They use a range of specialist tools, measuring instruments and diagnostic equipment.
Entry Requirements
GCSE grade D/3 or above in Maths and English are required or Functional Skills Level 1 in Maths & English. Applicants will also be required to complete a skill scan to establish any prior knowledge/experience.
A suitable work placement must also be in place before an apprenticeship can begin.
Duration
30 months + 3months EPA
Course Information
You will attend college one day a week and spend the remaining time with your employer. You will be required to work a minimum of 30 hrs per week, this includes your college day.
Course Content
You will study and evidence skills in the following areas:
- Contribute to maintaining a healthy and safe workplace, including the maintenance of key equipment and carrying out general housekeeping.
- Carry out stock procedures including dealing with routine stock deliveries, placing stock into storage, carrying out stock rotation duties and ordering parts for customers following company procedures.
- Carry out vehicle safety inspections and routine maintenance in line with manufactures specifications or approved schedules, company procedures and complete approved documentation.
- Make recommendations to customers based on the results of inspections, ensuring that sales recommendations are accurate and fully costed, are ethical and in the best interests of the customer at all times, using language that is transparent and avoids jargon.
- Carry out replacement/repair and balancing of a range of light vehicle tyres, including ultra-low profile, directional, asymmetric and run-flat tyres fitted to a range of wheel sizes and types.
- Carry out the replacement of components on a specific range of vehicle systems including Steering & Suspension, Braking systems, Battery & Charging systems, Exhaust systems and Air-Conditioning systems.
- Carry out 4-wheel Geometry operations including adjustments on a range of vehicles with different suspension and steering systems.
- Use a range of specialist tools & equipment, mechanical & electrical measuring tools and diagnostic equipment to support fault identification and repair.
- Identify & procure correct parts to meet specific customer requirements.
- Access vehicle technical data to inform inspections and make judgements on wear and serviceability.
- Deal with and resolve low-level customer complaints.
- Communicate effectively with customers, suppliers and colleagues.
- Use specific company IT systems within the workplace, including point-of-sale systems and hand-held devices.
Progression
Motor vehicle service and maintenance technician – light vehicle, Team leader or supervisor.