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This qualification aims to build knowledge on the study of business improvement techniques, including workplace organisation, building effective teams and managing working relationships. It will also teach the importance of improving processes and procedures using visual management systems and flow process analysis.

Course Content

You will study the following units:

  • Safe and effective team working
  • Principles and techniques that support workplace organisation
  • Continuous improvement techniques (Kaizen) and their application in the workplace
  • How to use visual management systems
  • Problem-solving techniques
  • How to carry out flow process analysis

Additional Information

This is a distance learning course. Upon successful enrolment, you will be provided with access to all your online learning resources to complete the course and will also be allocated an assessor who will provide you with 1:1 online support.

  • This course is fully funded for those who are 19+ and a UK/EU resident.
  • You will achieve a nationally recognised Level 2 qualification.
  • Course Length: Up to 3 months
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