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In Short

Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.

To find out more about this course please ring our apprenticeship team on 01305 208709 or email

Entry Requirements

GSCE Grade C/4 or above in English & Maths or equivalent.

Based on individual results of the initial assessment, functional skills in English & maths may need to be completed during the apprenticeship. Applicants will also be required to complete a skill scan to establish any prior knowledge/experience. A work placement must also be in place before an apprenticeship can begin.

Course Content

The qualifications you will be working towards for achievement are:

Functional Skills Maths Level 2

Functional Skills English Level 2

Four modules are to be completed and completion certificates will be awarded by Weymouth College through BIIAB awarding organisation.

  • Module 1 – Business
  • Module 2 – People – Leadership
  • Module 3 – Customers
  • Module 4 (One pathway to be chosen) – Concierge Supervisor – Hospitality Outlet Supervisor – Bar Supervisor – Event Supervisor – Front Office Supervisor – Housekeeping Supervisor – Food & Beverage Supervisor


You can progress in to a supervisory or management role within the industry.


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