Business & Administration BTEC (L2)

You must be working in a business and admin role.

The business and administration qualifications recognise the diversity within administration roles and offer a range of optional units to suit individual circumstances.

Here are some examples of the choice of units available: •

• Running/supporting a project •
• Develop/deliver a presentation •
• Store and retrieve information •
• Produce documents in a business environment •
• Meet and welcome visitors •
• Support the organisation/coordinate an event •
• Plan and organise/support the organisation of meetings •
• Organise and report data •
• Spreadsheet software •
• Prepare text from shorthand/recorded audio instruction •
• Administer the recruitment and selection process •
• Plan change for a team •
• Evaluate and solve business problems •
• Manage an office facility •
• Implement, monitor and maintain administrative services
• Order products and service •
• Deliver, monitor and evaluate customer services to internal and external customers •
• Implement, monitor and review change •
• Communicate in a business environment •
• Improve own performance in a business environment.

You will be assessed in the workplace using several different methods including observation of practice, questioning and witness testimonies from senior staff. This is collected in a portfolio of evidence.