Food and Beverage Team Member – Level 2

In Short

A Hospitality Team Member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.

The role is very varied and although Hospitality Team Members tend to specialise in an area, they must be adaptable and ready to support team members across the business, for example during busy periods. Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting.

The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.

Why study with us?

We offer an exceptional range of courses all designed to prepare you for success in a rapidly changing world. Our dedicated staff will support and challenge you to achieve more than you imagined, helping you build the skills, knowledge, and mindset to thrive. 

Ofsted has recognised us as a ‘Good’ college, celebrating the strength of our teaching and our commitment to preparing students for the future. Through our close partnerships with local employers and industries, you’ll gain real-world experience and insights that make you ready for both today’s opportunities and tomorrow’s challenges.