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The qualifications covered in this apprenticeship allow a very wide choice of subjects, but the focus is on hardware and software support and system maintenance. Customer service, technical communication, systems architecture, fault diagnosis, hardware & equipment maintenance and software installation are common choices but programming and data modelling options are also available depending on your job role.

Entry Requirements

Completion of IT, Software, Web and Telecoms Professionals Advanced Apprenticeship or relevant industry experience.

Course Content

The qualifications you will be working towards for achievement are:

  • Level 4 Diploma in Professional Competence for IT and Telecoms Professionals
  • HNC in Computing


Progression to a degree apprenticeship or career progression in IT support, hardware or network services

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